Daniel Pitrowiski
Daniel "DJP" Pitrowiski is a California-based product designer 16 years of experience building software and leading startups to acquisition. He is best known for a decade leading design and product for the Wootric customer experience platform, which carried him through acquisitions by InMoment and later Press Ganey. Enterprise customers of that platform include Foot Locker, DocuSign, Zoom, and Glassdoor across more than 80 countries.[1]
Background
Pitrowiski came to product design through startups, where the person drawing the screens was often also the person writing the spec, talking to customers, and running the support queue. That combination became his working style. Across 16 years he has been the individual contributor deep in the details and the leader setting the vision, often in the same quarter.
Case Studies
Full write-ups for each project are linked below.
Press Ganey
Leading the Wootric platform inside Press Ganey
AI tools that digest feedback at scale and close the loop.
Wootric · InMoment
CXInsights - using AI to digest millions of surveys
What do you do with all your customer feedback?
Career
Sports loyalty at Enthuse 2010–2013
As UI/UX lead and product manager at Enthuse, a San Francisco sports-loyalty startup, Pitrowiski designed the web and mobile apps that colleges used to build student loyalty to their teams. He managed a distributed team of internal and contract contributors across France, Indonesia, Australia, and Boston, wrote technical specs for an agile team, and worked directly with the CEO and board on product and business strategy. In 2012 the company raised $1.3M from investors including a Greystripe co-founder.[2]
Product and UX Designer at Vacatia 2013–2014
At Vacatia he managed features from spec to release and ran customer service technology. He built processes and automation on top of Zendesk that raised user satisfaction, cut ticket response times, and gave the company its first real metrics for measuring and improving the support team.[3]
Developer analytics at Bliss 2015
As Lead Product Designer at Bliss, an automated technical-debt management system, he designed tools that gave engineering managers visibility into the quality and performance of their team's code, a problem where managers historically had little to go on. During his tenure the paying customer base grew 500%.[4]
Customer experience at Wootric and InMoment 2015–2025
Pitrowiski joined Wootric in November 2015 as Lead Product Designer. Wootric's surveys have reached billions.[6]
He led the design and launch of CXInsights an AI-powered customer experience platform that turns large volumes of open-ended feedback into themes a team can act on.
Why we built AI-powered Wootric CXI.[7]
Press Ganey 2025–present
After Press Ganey's acquisition, Pitrowiski led design and product vision for the Wootric platform within Press Ganey Forsta, focused on surveying customers and using AI tools to digest feedback at scale and close the loop with each respondent.[8]
Side projects
-
Custom AI Agent for Evaluating Trades
An AI agent, originally built on Google AI Studio's Gemini, that evaluates MLB trades and gives deep analysis.
-
Knight of the Living Dead
A roguelike RPG built entirely in HTML, CSS, and jQuery. Players who reach the end get weather effects, including rain, thunder, and a darkening sky.
Toolkit
- Claude
- Figma
- Rapid Prototyping
- Product strategy
- HTML · CSS · jQuery
- iOS · Android
- AI Design
- Codex
- Cross-functional Team Leadership
- Github
- Midjourney
- Presentations
- SQL
- Vercel
- Web
- Linear
References
- About Daniel. danpitrowiski.github.io.
- Enthuse raises $1.3M from Greystripe co-founder and others. TechCrunch, December 2012.
- Vacatia. vacatia.com.
- Bliss. blissai.com.
- InMoment Acquires Digital Feedback Leader Wootric. InMoment, Jan 2021.
- Wootric. wootric.com.
- Why we built AI-powered Wootric CXI. help.wootric.com.
- Press Ganey Forsta. pgforsta.com.
External links
How likely are you to recommend Daniel to a friend or colleague?
danpitrowiski@gmail.com

